Last Updated: 11 Dec 2025

Zovya is committed to providing a satisfying shopping experience while fully complying with Google Shopping and Google Ads policies.

Handling Time
All orders are processed within 1 to 2 business days (Monday to Saturday).
Orders placed after the cut-off time will be processed on the next business day.

Cut-Off Time
The daily order cut-off time is 5:00 PM (Monday to Saturday).
Orders placed after 5:00 PM will be considered for processing on the next working day.

Delivery Timeframe
Our standard transit time is 3 to 4 business days (Monday to Saturday) after order processing and confirmation.
Please note that delivery times may vary depending on your location, product availability, courier workload, or other unforeseen factors.
An estimated delivery date will be shown during checkout.

Shipping Partners
We work only with reliable and reputable courier partners (Bluedart , Delhivery, Shadowfax etc )  to ensure safe and timely delivery of your orders.

Shipping Charges
For Cash on Delivery (COD): Free all over India.
Handling Time: 1 to 2 business days (Monday to Saturday)
Transit Time: 3 to 4 business days (Monday to Saturday)
Shipping Fee: Free

Order Tracking
Once your order is dispatched, you will receive a tracking number.
You can use this tracking number to check the status and movement of your shipment.

Delivery Address
Please provide accurate and complete delivery information, including full address and contact details.
Incorrect or incomplete information may cause delays or non-delivery.

Delivery Confirmation
After successful delivery of your order, a delivery confirmation notification will be sent to you.

Shipping Restrictions
We follow all applicable shipping regulations and restrictions, including Google Shopping and Google Ads policies.
Certain products or locations may have limitations or restrictions based on legal or policy requirements.

Lost or Delayed Shipments
If your shipment is lost or significantly delayed, please contact our customer support at help@zovya.in.
We will investigate the issue and assist you in resolving it as quickly as possible.

Returns Due to Non-Delivery
If your order cannot be delivered due to an incorrect or incomplete address, our Return and Exchange Policy will apply.
Please refer to our Return and Exchange Policy for more details.

We aim to provide a reliable and efficient shipping experience.
If you have any questions about our shipping policy or your order status, feel free to contact us.

Thank you for choosing Zovya for your online shopping needs.

We appreciate your trust and look forward to serving you with convenience and top-quality service.