Last Updated: 11 Dec 2025

Zovya (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information:
When you make a purchase, create an account, or contact us, we may collect your name, email address, phone number, shipping address, billing address, and payment information (processed securely through third-party providers).

1.2 Non-Personal Information:
We may collect information such as your IP address, device type, browser type, operating system, pages visited, and browsing behavior.

1.3 Cookies and Tracking Technologies:
We use cookies to improve website performance, enhance user experience, and analyze traffic. You may disable cookies through your browser settings.

2. How We Use Your Information

2.1 To Process Orders:
We use your information to confirm, process, and deliver orders, and to send order and shipping updates.

2.2 To Improve Our Website:
We analyze non-personal data to improve website performance and understand customer preferences.

2.3 To Communicate With You:
We may contact you to respond to inquiries, provide support, and send important updates or promotional messages.

2.4 Legal and Security Purposes:
We may use your information to comply with laws, prevent fraud, and enforce our terms and conditions.

3. How We Share Your Information

3.1 With Service Providers:
We may share information with third-party partners such as payment processors, shipping companies, and hosting providers.

3.2 Business Transfers:
If Zovya is involved in a merger, acquisition, or asset transfer, your information may be included in the transferred assets.

3.3 With Your Consent:
We may share your information with third parties if you provide consent.

3.4 Legal Reasons:
We may disclose your information if required by law or government authorities.

4. Data Security
   We use reasonable security measures to protect your information. However, no online transmission or electronic storage is completely secure.

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6. Your Rights and Choices

5.1 Access and Update:
You may access or update your personal information through your account.

5.2 Opt-Out:
You may unsubscribe from promotional emails by using the unsubscribe link. Transactional emails will still be sent.

5.3 Cookies:
You may control cookies through your browser settings.

6. Children’s Privacy
   Our services are not intended for individuals under 18. We do not knowingly collect information from minors. If we learn that information from a child under 18 has been collected, we will delete it.

7. Changes to This Privacy Policy
   We may update this Privacy Policy anytime. Changes will be posted on this page. Continued use of our website means you accept the updated policy.

8. Contact Us
   If you have any questions about this Privacy Policy or how your data is handled, you may contact us:

Email: help@zovya.in
Phone: 011-69653818
Address: Talab Road, Dhanwapur Village, Sector 104, Gurugram, Haryana – 122006, India
Website: www.zovya.in

Thank you for trusting Zovya. We are committed to protecting your privacy.